As part of its commitment to maximising opportunities for learning, Voluntary Action East Lindsey aims to meet learner support needs (physical, literacy & numeracy, monetary, etc.)  wherever and whenever possible.

Here at Voluntary Action East Lindsey we offer FREE training courses across the district to individuals and voluntary community organisations.
From this August, our training courses will cover subjects such as:
First Aid
Emergency First Aid at Work
Health and Safety
Food Hygiene & Food Safety
Time Management
Effective Chairing for Community Groups
Trustee Training
Confidence Building
Presentation Skills
Equality & Diversity
European Computer Driving Licence ECDL

There are many more available and we are currently looking at some complete new training subjects.

For more information please contact either our Spilsby office: 01790 720 000, info@vael.org.uk

See below for link to our latest list of courses

General Information

Course Enrolment

Enrolments are on a ‘first come, first served’ basis.  Prior enrolment is essential as most of our courses are oversubscribed.

To enrol on our course just: -

Phone - 01790 720000,

email – sharonh@vael.org.uk or kens@vael.org.uk

Should you require support with literacy or numeracy, feel that you may need specialist equipment, have a physical or learning disability please contact: (Ken Syrett or Sharon Hopkins on 01790 720000) in confidence who will be able to assist you.

Course Fees

Although all our courses are free to you we still incur a cost should you not attend.  Over the past year these costs have escalated to such a degree that we, unfortunately, have to ask you for a £15 holding deposit.  This deposit will be returned to you in full on attendance of the course.  Non attendance will, of course, mean a loss of this deposit in full.

There is a one-off VAEL registration fee of £2.50 payable at the start of your first course.  It does not matter if you take one or 21 courses you pay only once. 

Course Cancellation

Voluntary Action East Lindsey makes every effort to run courses as advertised.  However, there is the very rare occasion, often due to sickness or lack of participants, where courses have to be cancelled.  If we have to cancel a course we will make every effort to find an alternative.  We will, of course, immediately refund any deposit paid.

Quality of Courses

VAEL sets very high standards for quality in all our courses.  All courses must meet the standards set by the Office for Standards in Education (OFSTED).  Classes are subject to observation to monitor that the required standards are being applied.

Recording Progress and Achievement

All participants on our courses will be required to complete a Personal Learning Record to enable you to track your progress through the course.  This will be done at the beginning of the course and reviewed during and at the end of the course.  Your tutor will support you in this process.

Complaints

Voluntary Action East Lindsey make every effort to provide you with the best possible learning experience.  We do realise that sometimes that this experience may not live up to you expectations.  Most concerns are dealt with, in the first instance, by the course tutor or with the Training Office. 

If they cannot resolve the issue with you we have a Complaints Procedure – available here on our website (http://www.vael.org.uk/pdfs/Complaints%20procedure.pdf).